ServiceNow Program Manager

Seeking: ServiceNow Program Manager

Who We Are:

The Anti is a solution-driven, forward-thinking, culture-focused organization. We drive successful implementations that deliver value to our customers NOW. We're fluent in ServiceNow, we're fluent in HR, and we're uniquely positioned to become the leading partner in Employee Experience solutions powered by ServiceNow.

What We’re Looking For:

Program Manager. The Program Manager is an intricate member and leader of our project teams who instinctively knows how to lead a large team of resources to ensure successful program execution. Understands the need to manage multiple, large-scale, complex project work plans and workstreams with extensive knowledge of what works and more importantly... what doesn’t work.

What You Will Do:

• Serve as primary contact for professional service projects on the ServiceNow platform to internal and external stakeholders
• Manage a program execution plan encompassing all implementation workstreams with respect to project financials, progress tracking, metrics, executing change control measures and overall successful program delivery
• Strong ability to influence multiple stakeholders with a willingness to take on tasks to get the job done
• Indirectly manage cross-functional teams; demonstrating exceptional organization skills and attention to detail
• Dedicated to conflict resolution management, active listening and interpersonal skills
• Monitor progress, resources and workstreams to ensure efficiency and maximize deliverables
• Own program outcomes and risks with associated mitigation plans to key stakeholders
• Lead project initiation, project execution, and project close activities
• Coordinate and schedule key workshops, and development, testing, and deployment activities with customers
• Engage in timely and effective communications to customers, provides status reports, and facilitate executive steering committee meetings
• Demonstrate expert understanding of project management methodologies and principles
• Develop a keen understanding of the products we implement and our customer’s business
• Participates in pre-sales activities as needed
• Deliver excellence
• Be agile, stay agile

What You Need:

• 2+ years experience implementing ServiceNow programs consisting of 3+ workstreams
• Experience working for the U.S. federal government or supporting the U.S federal government in a consulting capacity
• 5+ years experience as a consultant implementing enterprise solutions
• 5+ years of project management experience
• First-class communication and presentation skills with executive stakeholders
• US Citizenship is required (required by the federal government for this position)
• Must currently reside in the United States and able to perform work in the United States as this work is for a federal contract and laws do apply
• Must be able to obtain Public Trust clearance
• Strong interpersonal skills, customer-centric attitude
• Drop the ME and work as WE
• Ability to travel up to 25-30%

What We Offer:

• Competitive Health Benefits
• 401K with a 3% contribution
• Vacation, Volunteer time, and Sabbatical benefits
• World Class co-workers

The Anti is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.